We serve social enterprises.
Our clients are doing something good in the world. They are for people, planet and prosperity. And so are we. We are a social enterprise, too.
About You & Us
Founded in 2020, Endeavor TBD makes operations easier for purpose-driven organizations. We do this through implementation, operations management, tech-to-business practice integration, and leadership facilitation t. We believe people can be happy and high-performing while doing hard, life-affirming, and world-bettering work for change. We’re here to show you How.
E.TBD is Black-woman-owned, and our team is diverse across dimensions.
As of 3/31/26, we’ve served more than 50 social enterprises, completed 100+ engagements and delivered 11,200+ ops hours. That’s a lot more ease in the world.
About You: Our Clients
Our clients are for Good—people, planet, prosperity. Whether you are non-profit or for-profit, you are intent on making the world better. You care about your mission, and we care about how to make the way easier for you.
We worked with the leadership at UnboundEd to install an operational practice that supported their becoming one of the largest education training providers in the U.S.
We worked with Baltimore’s Promise to implement their community grant review process, where young people drive the process to let millions in funding to summer programs.
About Us: Our Operators
We are people-positive, process-centered, and implementation-focused. We get stuff done for good.
Delshan Baker
FOUNDER & CEO | OPS ADVISOR
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Delshan is an infrastructuralist who advises org on the operations, people, and culture they need to turn intentions into actuals. Before launching Endeavor TBD in 2020, she spent 20+ years in the social sector including at Thread, Context Partners, and the Center for Urban Families. She has worked within organizations with budgets up to $260M/year, helped to launch the TouchPoint Baltimore corporate/nonprofit partnership, led a network of 1,500+ volunteers, staff and students toward achieving professional and personal goals; secured $5M+ in funding; and provided program implementation training and technical assistance to organizations across the country. Delshan serves on the Advisory Boards for the Social Innovation Lab and A Woman’s Journey. She has a B.A. from Stanford University, an MBA from the Johns Hopkins Carey Business School, and is a proud alum of Western High School. She is from, of and for Baltimore.
Laura Barrantes
OPERATOR
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Laura is an operations whiz. She loves getting things done, and checking things off a to-do list brings her great joy. Laura is a former nonprofit Executive Director with over 25 years of experience in higher education programs, event planning, project management, and supporting CEOs at mission-driven organizations. She is focused and results-oriented with strengths in cross-team collaboration and team building. Laura has worked at non-profits and universities of all sizes, including TechnoServe, the American Political Science Association, the University of California, Irvine, and the University of Otago in Dunedin, New Zealand. She holds an Executive Certificate in Nonprofit Management from Georgetown University, an MA from the University of Maryland, College Park, and a BA from Cornell University. A lifelong camper, Laura still volunteers at the summer camp in Maine she started attending as a fifth grader and will extol the benefits of sleepaway camp until her dying day. And she loves donuts.
Emma Guttman-Slater
WRITER
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Emma is a strategist and advisor who helps teams and organizations move from vision to action. She takes a systems approach, examining structural and connected challenges and community-based solutions to inform her work. She works in the fields of economic and racial justice to provide services such as program design and development, policy advocacy, people development and coaching, and field building. Most recently, she designed and launched Yerba Buena Center for the Arts’ flagship $3.5 million artist guaranteed income program and led policy advocacy for Creatives Rebuild New York, a $125 million investment into artists across New York State. Prior to consulting, she developed and led financial justice policy advocacy, field building, and strategic communications at Beneficial State Foundation (a social impact bank investor and financial justice nonprofit) with the goal to fundamentally change the role banks play in society. She has held social justice fellowships with the Institute for the Future, Bend the Arc, and Avodah, which guide her work toward a more just world. She holds a BA from Yale University.
Patrick McDermott
TECH LEAD
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Patrick McDermott is an operator and technologist who helps organizations drive meaningful change through a forward-thinking approach, a focus on efficiency, and people-centered innovation.
With over 15 years of experience in the for-profit and nonprofit sectors, Patrick has supported organizations in leveraging technology for operational success. As a Strategy Consultant, he worked with enterprise nonprofits and higher education institutions—including The Salvation Army and Habitat for Humanity—guiding them through strategic technology implementations. He also served as Digital Operations Manager for a cooking education nonprofit, leading a two-year Salesforce migration to streamline programmatic and fundraising operations.
Currently, Patrick is the Director of Finance at the Chesapeake Children’s Museum, where he is modernizing financial operations and improving outdated processes.
Patrick is a Certified Salesforce Administrator and holds a B.A. in Political Science from Moravian University. Originally from New York and raised in eastern Pennsylvania, he now lives in Annapolis, MD, with his wife and daughter.
Maya Hanks
STUDIO MANAGER
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Maya is an organizer extraordinaire and person-of-all-trades. She has 8 years experience as a licensed chiropractic assistant and physical therapy assistant, over a decade of experience as a certified personal trainer, and 4 years experience in office management. At. E.TBD, Maya wears many hats, including Business Manager, HR, project portfolio manager and quality assurance. She is a mother of two young children and an avid documentary watcher. She has a B.A. in Sociology from Towson State University and is bilingual in English and Spanish.
Hope Burke
OPS TRAINER
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Hope is a relationship-building enthusiast who loves facilitating group learning experiences and ensuring that all tasks, big or small, are completed with both precision and empathy. Hope has a BA in History and African & African American Studies from Stanford University, a MA in Educational Studies from Johns Hopkins University, and a MBA in Social Impact from Eastern University. Her experiences leveraging design thinking, coaching a community of volunteers and youth, and leading high school classrooms in Baltimore and Houston have shaped her love of co-creation and collaboration to solve all sorts of challenges.
Alexis Green
PROJECT SUPPORT
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Alexis is an engineer‑oriented operator who excels at identifying operational gaps in complex systems, designing information and management structures, and translating technical requirements into clear, actionable workflows. Before working with Endeavor TBD, she supported large‑scale, deadline‑driven projects across construction, education, and health institutions. Her experience includes project coordination and quality control on a $300M+ Johns Hopkins Hospital expansion with The Whiting‑Turner Contracting Company; field engineering and logistics coordination for Towson University’s New Science Complex; and academic intervention within Baltimore County Public Schools, where she delivered targeted Math and English support to students at or below proficiency and helped strengthen emotional tolerance, confidence, and foundational skills through structured, individualized instruction.
Alexis currently supports Endeavor TBD as a fractional operator and project support, contributing systems thinking, operational steadiness, and technical coordination across projects.
She holds a Bachelor’s degree in Civil Engineering from North Carolina Agricultural and Technical State University and is originally from Baltimore.
Jassmyn Hill
PROJECT LEAD
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Jassmyn is a strategic project manager who champions equity and liberatory practices in organizational spaces. Before working with Endeavor TBD, she collaborated with cross-functional teams to co-design equitable systems, facilitated transformative conversations, and guided organizations toward values-driven goals. Jassmyn is committed to grounding nebulous ideas into clear, actionable strategies that prioritize people-centered processes and thoughtful engagement. She holds an MBA in Organizational Management and a BA in Early Childhood Education Administration.
Janis Nagy
OPS TRAINER
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Janis is an innovative problem solver who has engaged with outside-of-the-box projects throughout his career. After a twenty-year career in the U.S. Coast Guard, Janis pursued management consulting at Booz Allen hamilton and Price Waterhouse, and held Vice President, Chief Strategy Officer, and Chief Operating Officer positions in the tech, government and change management space. With more than 35 years of experience leading day-to-day operations, he has been instrumental in driving the processes and procedures that facilitate achievement of organizational growth through high quality delivery, and dedicated support to our clients and staff. At E.TBD Janis focuses on change management projects. He holds a Master of Science degree in Human Resources Management from the University of Maryland Global Campus, and earned a Bachelor’s degree in Professional Aeronautics from Embry-Riddle Aeronautical University. He’s also a helicopter pilot, avid kayaker, and enthusiast for and contributor to many causes in the social sector.
Kendra Corbin
COMMUNICATIONS COORDINATOR
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Kendra is an accredited Online Business Manager with a passion for making a difference. With a background spanning marketing, project management, coaching, leadership development, and program direction, Kendra is known for her adaptability, creativity, and problem-solving skills. Early in her career she served as a Program Director at a Youth Conference Center and as a Program Manager at a Public Benefit Corporation that served and supported more than 200 people with disabilities. As an online business manager Kendra leverages her years of experience in project and event management, client and customer support, and administrative oversight to provide operational support to a variety of businesses and organizations. Most recently she has expanded her talents into Marketing and Design, including podcast and social media support, graphic design, and website management, demonstrating her capacity for envisioning solutions that are creative, improve brand visibility, leverage employee talent, and bolster organizational performance. Kendra is an alumna of the University of Northwestern, where she earned a Bachelor of Science in Youth Ministry.
Yvonne Chan
PROJECT SUPPORT
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Yvonne is a proactive, solutions-oriented operator who thrives in fast‑paced environments and brings a collaborative, steadying presence to every team she joins. Before working with Endeavor TBD, she spent a decade in the film industry, beginning as a Production Assistant and eventually serving as a Script Supervisor.
As a Production Assistant, she supported large‑scale productions—including Jungle Cruise, First Man, Sully, and Baby Driver—providing administrative and creative support across departments. Her work ranged from onboarding cast and crew to researching sets for the art department and directing background talent on camera.
As a Script Supervisor, Yvonne oversaw script continuity, supported directors and talent on set, communicated across departments to ensure coherency, recorded daily progress reports to track production schedules and identify potential issues, and compiled detailed notes from the Director to the Editor to ensure a smooth transition into post‑production. Her recent credits include the television show DTF St. Louis, English Teacher, and the film The Family Plan. Across both roles, she contributed to more than 25 film and television productions, demonstrating exceptional communication, critical thinking, and organizational skill while coordinating complex creative workflows.
At Endeavor TBD, Yvonne supports both strategic and technical leads in executing project deliverables with precision and reliability.
She holds a B.S. in Environmental Science and Policy from the University of Maryland, College Park. Originally from Maryland, Yvonne now resides in Atlanta, Georgia.
Frank Ducey
OPERATOR
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Frank Ducey is a detail and solutions-oriented professional with 10 years of experience leading non-profit programming and operations, managing and implementing impactful projects at scale, and providing customer service and compliance oversight for more than 300 non-profit partner agencies. Frank has spent nine years at Maryland Food Bank (MFB), working in a variety of roles including Regional Program Director for Western MD, providing leadership for a small, mostly autonomous staff which expanded during his tenure. He was also the architect and steward of MFB’s statewide granting program for partners, which awarded more than $2M to 130 non-profit agencies in its first three years of existence. Frank has a B.S. in Public Relations from West Virginia University, with a minor in Sociology. He is also a certified Agile Practitioner and Scrum Master, graduate of Leadership Washington County, and holds a Securities Industry Essentials license from FINRA.
Marques Hollie
TECH LEAD
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Marques Hollie (they/he) is a creative technologist with 10+ years experience working with non-profit organizations and socially-minded business initiatives. Adept at creative problem-solving through technology, Marques has worked with organizations of all sizes to increase operational efficiencies through thoughtful, strategic, person-centered implementation and management of Salesforce. As a classically-trained musician, he believes the same creativity needed to interpret a piece of music can, and should, be applied to organizational problem-solving. Some of Marques’ past projects include: managing the development and implementation of Salesforce for a multimillion dollar fiscal sponsor with 150+ sponsored projects, developing plug-and-play applications for chapters and affiliates of a national nonprofit, and creating automations for manual processes such as: board book generation, grant application review, and invoice creation. Marques has a Bachelor of Music in Voice Performance from Boston Conservatory at Berklee and holds three active Salesforce certifications: Administrator, Platform App Builder, and Business Analyst.
Ashley Vargas
MARKETING & COMMUNICATIONS INTERN
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Ashley is a data-informed marketing and systems strategist who integrates brand storytelling with backend analytics and digital infrastructure. She specializes in connecting marketing execution to operational performance ensuring content, SEO, website functionality, and data systems work cohesively to drive measurable results.
Before joining Endeavor TBD, she built operational expertise within the hospitality and sales industries, where she analyzed service flow patterns, optimized customer experience processes, and identified efficiency gaps that directly impacted revenue performance. Her work required both client-facing communication and behind-the-scenes systems thinking, strengthening her ability to translate data insights into actionable improvements.
Through her academic training in Information Systems, Data Analytics, and Marketing, Ashley has developed predictive models using SAS Enterprise Guide, built dashboards in Tableau, written SQL queries, and used Python for data cleaning and analysis. She has also designed and prototyped AI-integrated applications using Mendix and Figma, blending technical functionality with user-centered design.
Ashley currently supports Endeavor TBD’s marketing operations by SEO optimization, troubleshooting website functionality, cleaning and segmenting contact databases, and supporting strategic content and digital campaigns with a systems-oriented lens.
She is pursuing a Bachelor of Business Administration in Information Systems, Data Analytics, and Marketing at Loyola University Maryland and is from Annapolis, Maryland.
Eboni Agee
TECH LEAD
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Eboni Agee is a technology consultant. With over 6 years of experience working with scientists, she excels in organization, project management, and process improvement. In her former scientist role at a biopharmaceutical company, Eboni optimized workflows for one of the company's platforms and spearheaded the development of a request management system for the company’s chemistry department, streamlining the production of hundreds of compounds along with providing training to the chemists on its usage. Beyond her scientific background, Eboni has leveraged her skills as a consultant and expertise in project management systems including ClickUp and Monday, to advise six- and seven-figure brands on leveraging the latest digital tools to improve team productivity. Eboni has a B.S. in Chemistry from U.C. Berkeley.
Dawan Julien
PROJECT LEAD / TRAINER
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Dawan is a dynamic DEI strategist, facilitator, and coach. With over two decades of experience working in schools and nonprofits, Dawan began her career through Teach For America as a Bilingual Language Arts and ESL teacher in the South Bronx. In the classroom and through several leadership roles, Dawan has been able to live out her personal and professional purpose: to advocate for racial equity from inside dominant culture institutions, particularly for families from all over the African diaspora. In 2022, she started consulting in order to continue doing this transformative work on her own terms. At Endeavor TBD, Dawan leverages her expertise as a DEI strategist and educator to design and deliver transformative training and project management solutions, fostering equitable practices that empower organizations to thrive. Dawan loves to travel, especially to the Caribbean and West Africa, but always returns to Harlem, a special place that she and her family have proudly called home for more than twenty years. Dawan earned her B.A. in African-American Studies from Columbia University, an M.A. in TESOL from Teachers College.